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How ICT deployment by FCTA staff'll enhance service delivery –Adesola
• In-house training saves billions
• With ICT, patients' details available in any FCT General Hospital soon

Nov, 2021 | By Tony Odey | ||

Stepping up its switch into Federal Government (FG) e-governance programme, Federal Capital Territory Administration (FCTA) has revved up its staff capacity to serve FCT residents with faster, more efficient and effective services. The global way of doing so is through use of Information Communication Technology (ICT) competencies in all areas of service delivery for the benefit of residents and visitors.

Speaking while flagging off another batch of 2021 in-house training programme on Computer Appreciation, last week, at the FCTA ICT Lab, Garki, Permanent Secretary, FCTA, Mr. Olusade Adesola, stressed that undoubtedly ICT has become the fastest, latest, most important and widely used innovative tool and skill in the 21st century and will remain the central, most penetrating and directional influence even in the centuries ahead for service delivery all over the world.

According to the Permanent Secretary, FCTA is poised to ensure that every staff of the Administration becomes proficient in use of ICT devices and are adequately empowered to manage administrative processes and functions digitally. Mr. Adesola explained that the exercise further underscored the importance FCTA, led by FCT Minister, Malam Muhammad Musa Bello, and the Minister of State, FCT, Dr. Ramatu Tijjani Aliyu, place on the need for training and retraining of the workforce for better service outcomes.

A total of 1,950 FCTA personnel were being trained in the batch. It would be recalled that about a month ago, the Permanent Secretary had flagged off the first batch of the 2021 training, featuring over 60 staff, at the Public Service Institute of Nigeria (PSIN), Kubwa. Mr. Adesola also posited that every aspect of lives and official functions such as health management, media, public enlightenment, security, clerical, administrative, monitoring and evaluation and many more can become greatly and progressively enhanced by the emergence and use of ICT.

The Permanent Secretary remarked that the world has become a global village, made possible by the extensive deployment of ICT, stressing that many tasks and problems are accomplished and solved now more than ever before as individuals and corporate organizations have resorted to leveraging the power and operations of digitalized devices and operating systems. Noting that ICT has made communication to become more effective, faster and seamless with businesses now digitalized and globalized, he remarked that ICT, as a veritable platform for communication and transactions both in the public and private sectors, is fast replacing paper work.

He therefore urged all staff of FCTA to embrace technology as the Administration is constantly modernising its daily routine duties and operations given that it regularly engages and interfaces with Ministries, Departments and Agencies (MDAs). Earlier, in his welcome address, the Director in Office of the Permanent Secretary, Mr. Udo Samuel Atang, charged participants to take the exercise seriously, saying the Administration will assess their performance at the end of the training.

He explained that the training has been carefully structured into 12 streams with 163 participants per batch weekly. Trainees are drawn from all FCTA Secretariats, Departments and Agencies (SDAs), the director added. In his remarks, the Director of Human Resource Management, FCTA, Malam Bashir Mohammed, expressed confidence that the training has prepared FCTA workforce to go digital in the course of carrying out their official responsibilities to serve the public.


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