FRONTLINE HEALTHCARE WORKERS URGED TO CHANGE ATTITUDE TOWARDS SERVICE DELIVERY
BY: Prudence Okonna
The Secretary, FCT Health and Human Services Secretariat (HHSS), Dr. Abubakar Tafida has called for attitudinal change in the provision of qualitative Care by frontline healthcare workers in the Federal Capital Territory.
The Secretary made the call at the weekend when the World Health Organization (WHO) Technical team from the Quality of Care Network in Geneva paid a courtesy visit to his office.
Dr. Tafida remarked that the need for attitudinal change amongst frontline health care workers towards remains the hallmark in health service delivery. According to him, providing qualitative service delivery for Maternal, Newborn, and Child health care services both at pre-natal and post-natal stages is a pointer to an improved service.
He noted the satisfactory performance of the initiative in the 72 health care facilities currently implementing it and assured that the HHSS will work towards expanding the scope to all the facilities in FCT as well as address all the challenges.
The Secretary assured the delegation of the readiness of the Secretariat to address the issue of Referral System appropriately.
His words: “There is ongoing resuscitation of the Primary Health Care (PHC) Centers in the FCT as part of the PHC reforms of the present administration”.
“Accordingly, the infrastructure, human resources, as well as services are being put in place to help improve access to qualitative care in PHC facilities in FCT which will, in turn, bring positive results to the entire health system by improving health outcomes,’’ he added.
He said that the Secretariat will embrace partnerships from the private sector to ensure that the health system in the FCT is greatly improved.
Speaking earlier, the representative of the World Health Organization, who led Team from Geneva, Dr. Martins Dohlsten commended the FCT Administration for providing a conducive and enabling environment to undertake the project and for impressive performance.
He further said that Nigeria is a driving force within the WHO-led Quality, Equity and Dignity (QED) Network of ten countries implementing the Quality of Care initiative, and what is seen and learned in FCT will be improved on and applied in other networking countries
