FCTA To Go Paperless In 2025
…Trains Staff On Digital Service Delivery

By: Wisdom Acka & Okeke Makuochukwu

The Federal Capital Territory Administration (FCTA) to reposition its workforce to ensure digitalization of governance and effective service delivery.

The Acting Director, Department of Information and Communication Technology (ICT), Austine Okafor, dropped this hint during a one-day Innovation Expo and Workshop, organised by the FCTA in Abuja.

The Director revealed that the Administration was building the ICT infrastructure from the ground up.

Okafor disclosed that the FCTA was building internet connectivity to connect all Secretariats, Departments and Agencies (SDAs) in collaboration with Galaxy Backbone with a base in Area 11, Garki, Abuja.

“This is to make sure that every department is connected. That is the baseline technology we want to bring. After that, we will roll out the digitization programme such that every SDA will be connected,” he said.

“Right now, we are moving with paper, files, and documents, but by the time we finish, we will move from that level to paperless,” Okafor said.

“We are training our staff on basic ICT skills and so far, more than 3,000 staff have been training and it is going to be a continuous exercise,” he added.

According to him, the FCTA would go paperless by December 2025, and advised any staff that is not ICT compliant to either shape in or you shape out.

Acting Director, Department of Reform Coordination and Service Improvement, Dr. Jumai Ahmadu said that the workshop is aimed at making service processes in the FCTA easier and leave no one behind in the technologically driven World.

Her words: “To this end, we sent out a call circular for management approval for staff to come up with innovative ideas on how we can carry out our functions effectively and efficiently in a very cost-effective manner.”

“The entries are here this morning, and we are here to analyse what the staff have done. The evaluation team will take a few days to go through the entries and fish out those that are workable for the FCT Administration to adopt at a minimal cost but have efficient and effective outcomes,” she revealed.

“The Innovation Expo was, therefore, organised to evaluate the entries from the staff who are the drivers of innovations,” Ahmadu added.

In his remarks, Director in the office of the FCTA Permanent Secretary, Mr. Samuel Atang tasked the trained personnel to leverage on technology to improve service delivery to the residents of the Territory.

He noted that the best cities in the World were technologically driven; calling on the younger generation of the work force to always think technology for the overall interest of the Territory.

Acting Director, Human Resource Management department, Akinkunmi Ogunniran, while speaking assured that the FCTA was working to ensure that those managing the Federal Capital were ICT compliant.

Ogunniran added that the Administration was doing so much to ensure that all the platforms and resources that may be needed for this new culture of ICT were put in place.

“The city management, infrastructure, and development processes are all going to be automated and we are getting set for it and those who felt they have nothing to do with ICT will fall by the wayside”, he said.